services

How we work

Free Consultation

We will work with you to understand your requirements and what might be stopping you from moving forwards. We will come up with suggestions of tasks we can take off your hands (or you may already have a clear idea of this).

Versatility

We tailor what we do and how we do it to deliver the results you want. We can work together in a variety of ways, whether that be a project for a set period, or working by the hour or day.

We can provide holiday cover and can schedule this in advance, giving you the peace of mind that tasks won't build up while your employee is away (or fall to you to deal with).

Alternatively you may just like to get in touch as and when the need arises; that's fine, we'll be here when you need us.

We charge a fixed hourly rate for the work we do. However, when we work with you for a set number of hours that is agreed up front e.g. on a small project or regular weekly/monthly support, we will work with you at a reduced rate.

You may prefer to take up our 'retainer' option, where you pay for an agreed amount of hours each month. That time is guaranteed for you whether you use the hours or not, but again it will be at our reduced rate.

We get to know you

and your business,

quickly becoming an

integral, virtual member

of your team,

when and for as long

as you need us.

Integrity and insight

Our approach is one of straightforwardness, honesty and discretion. We'll tell you when we're working and will focus solely on your business during that time. We meet deadlines and produce quality, accurate work.

With over 25 years of experience working with large international corporations and small/medium sized businesses we have a lot of knowledge and skills to share with you.

Sometimes a fresh pair of eyes is key.

Types of services we offer

Operational Support

* Managing backlogs of service requests

* Taking and making customer calls

* Preparing, issuing and paying invoices

* Chasing debtors

* Managing the business calendar, booking jobs/meetings/appointments

* Researching, summarising findings and suggesting solutions

* Communicating with insurers, accountants

* Creating presentations and writing up reports

* Facilitation of meetings/discussions

Administration

* Sending/responding to emails/voicemails
* Updating and maintaining client database
* Data input
* Filing and logging receipts and payments
* Writing up documents, proof reading, spell checking

Projects

Some example of recent projects we have undertaken for our clients:

* Website review, content and design update
* Health & Safety process researched, identified, documented and rolled out
* Organisational Design consultation
* Performance Management Review - new process designed, implemented
and evaluated.